In summary, you were the most customer focused, relationship oriented, solution driven consultant of all the firms we spoke with.
#DBOX THEATER SEATS FREE#
The end result was a seamless, hassle free installation of our new Sharp XV-Z 10000 DLP projector with unbelievable black level performance, contrast ratio and color fidelity thanks to Darren and yourself calibrating and tweaking the projector to our room set up. You and your team at K&W went to work in researching several options, coming to our home to take measurements, then test running the actual projector. A need for high end, high definition capable projector with the ability to fill a 106 inch screen from a custom built bulkhead which enclosed our projector, rear speakers and pot lights, fixed at 18 feet 5 inches back from the screen. We contacted four leading audio-visual vendors with our scenario. I wanted to drop you a note to thank you and your team at K&W for the exceptional job they did providing us with the "right projector" for our specific requirements. I found out you can’t go wrong using K&W Audio and would like others to know this as well. Please let other potential clients read this letter. Again, your professionalism, experienced installers, and extensive knowledge were greatly appreciated. I would like to thank you, for coming in after they were gone, and fixing things up. In addition I am left with inferior sound and function because of this other company. These problems and others ended up costing me much more than the 15% I thought I could save and made the whole ordeal a nightmare. In the end THEIR programmers ended up hiring K&W AUDIO to program the system and make it work, as they did not have the experience. The speakers I purchased through them were not even close to the same quality that K&W Audio had provided in their quote. They forgot to wire a/b switch in the family room (a big mistake that can’t be corrected with out cutting up a built in entertainment center). This also slowed finishers and painters, costing more money).Ĭouch was broken when stood on by one of their installers and my vehicle backed into (damaged bumper) Security keypad not installed (I had to cut drywall to wire for this later)ģ doors were not wired for security (later when this was done they hit water lines in the floor and over $2000.00 worth of water damage occurred. Wires hanging 3 feet from where they were to be Below is a list of some of the problems that occurred with this other company: Unfortunately, what I paid for is what I received. Only one of these installers had worked with this company for any length of time. The company sent young and inexperienced installers to do the job (a different one almost every time). In my ignorance I hired a company that came in 15% lower than your quote. Like any frugal shopper I got 3 estimates on the job.
When we began construction on our new home, I obviously needed a good company for audio/visual installations. Two years later is when the trouble started. When you were done, everything worked perfectly.
#DBOX THEATER SEATS PROFESSIONAL#
You were on time, very professional in your work, and kept to the agreed price.
I couldn’t have been happier with the job that was done RIGHT with this renovation. To explain the situation accurately I should back up two years ago, when K&W Audio supplied equipment and installed this equipment in my house. I would like to sincerely thank you and your staff for bailing me out of a jam with regards to my installation.
0 kommentar(er)
